FREQUENTLY ASKED QUESTIONS
Most of the time, the product you see in the pictures is exactly what you’ll receive. Occasionally, we may create marketing images that include our logo or other promotional elements, but the real product — with all its details — can always be found on the product page itself. That’s the reference we use to ensure accuracy.
Returns are accepted only if the product is defective or not functioning properly. Based on your location, we will guide you through the process of returning or replacing the item. Please contact our customer support team at [contact@viiv0tech.com] for assistance
Mostly yes ! we generally restock our products over time. In some cases, especially as technology evolves, we may replace an out-of-stock item with a new generation version. Restocking and replacements depend on the specific product and situation.
We handle all shipping through trusted global carriers such as DHL and FedEx. Once your order is confirmed, it will be processed and shipped promptly. You’ll receive a tracking link to monitor your delivery in real time.
